Frequently asked questions
TODO: check with sutun.What is ERC Universe?
ERC Universe is a comprehensive platform for buying, selling, and trading aftermarket machinery parts, industrial components, and engineering equipment worldwide.
What services does ERC Universe provide?
ERC Universe offers a marketplace for machinery parts, personalized technical support, equipment analysis, and various payment options including PayPal and cryptocurrency.
Which industries does ERC Universe serve?
The platform serves industries that rely on machinery parts, including construction, agriculture, and industrial manufacturing.
How can I contact customer support?
ERC Universe provides 24/7 technical support to assist with any product or service-related inquiries.
What payment methods does ERC Universe accept?
The platform accepts various payment methods including PayPal and cryptocurrency to facilitate global transactions.
How does ERC Universe ensure the quality of products?
The platform collaborates with trusted distributors and major brands, ensuring quality assurance through rigorous testing under real conditions.
How can I sell my products on ERC Universe?
You can list your products by signing up and submitting your machinery parts or equipment through the platform’s supply chain section.
What brands are available on ERC Universe?
ERC Universe features products from well-known brands like John Deere, Komatsu, Kubota, Mazak, and more.
Can I track my order?
Yes, the platform allows you to track orders once they have been processed and shipped.
Is there a warranty on products sold through ERC Universe?
Warranty policies depend on the product and supplier. Be sure to check individual product listings for warranty information.
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